:root{--bg:#f6f1ea;--card:#fff;--ink:#2b1d14;--muted:#7a6a5d;--line:#e6dbcf;--accent:#7a4a2a;--accent2:#b5763d;--red:#c0392b;--green:#2e7d4f}
*{box-sizing:border-box}
body{margin:0;background:var(--bg);color:var(--ink);font:16px/1.45 -apple-system,"Segoe UI",Roboto,Arial,sans-serif}
main{max-width:980px;margin:0 auto;padding:16px}
a{color:var(--accent)}
h1{font-size:1.5rem;margin:.4em 0}h2{font-size:1.1rem;margin:1.2em 0 .5em}h3{margin:.6em 0 .2em;font-size:1rem}
.muted{color:var(--muted);font-size:.9rem}
.top{display:flex;align-items:center;gap:16px;flex-wrap:wrap;padding:10px 16px;background:var(--ink);color:#fff}
.top a{color:#fff;text-decoration:none}
.brand{font-weight:700}.brand span{color:var(--accent2)}
.top nav{display:flex;gap:14px;align-items:center;flex:1}
.top nav a.on{border-bottom:2px solid var(--accent2)}
.logout{margin:0}
.link{background:none;border:0;color:#d9c9b8;cursor:pointer;font:inherit}
.btn{display:inline-block;background:var(--accent);color:#fff!important;border:0;border-radius:8px;padding:10px 16px;font:inherit;cursor:pointer;text-decoration:none}
.btn.small{padding:6px 12px;font-size:.9rem}.btn.ghost{background:transparent;color:var(--accent)!important;border:1px solid var(--accent)}
.btn.red{background:var(--red)}.btn.yandex{background:#000}.btn.yandex:hover{background:#FC3F1D}
.card{background:var(--card);border:1px solid var(--line);border-radius:12px;padding:14px;margin:12px 0}
.center{max-width:420px;margin:12vh auto;text-align:center}
.flash{background:#fff7e0;border:1px solid #f0d58a;border-radius:8px;padding:8px 12px;margin-bottom:10px}
.counts{display:grid;grid-template-columns:repeat(auto-fit,minmax(118px,1fr));gap:8px}
.count{background:var(--card);border:1px solid var(--line);border-radius:10px;padding:8px;text-decoration:none;color:var(--ink)}
.count b{display:block;font-size:1.4rem}.count span{font-size:.8rem;color:var(--muted)}
.n{background:var(--line);border-radius:10px;padding:0 8px;font-size:.85rem}
.lead-row{display:flex;justify-content:space-between;gap:12px;background:var(--card);border:1px solid var(--line);border-radius:10px;padding:10px 12px;margin:6px 0;text-decoration:none;color:var(--ink)}
.lead-row:hover{border-color:var(--accent2)}.lead-row.overdue{border-left:4px solid var(--red)}
.lead-row .st{text-align:right}
.stage{display:inline-block;border-radius:10px;padding:1px 9px;font-size:.8rem;background:#efe4d8;color:var(--accent);white-space:nowrap}
.s-new{background:#fde3d6;color:#a3441b}.s-opened{background:#dff1e6;color:var(--green)}
.s-refused{background:#eee;color:#777}.s-no_answer{background:#eee;color:#777}
.tag{font-size:.75rem;background:#eee;border-radius:6px;padding:0 6px}
.filters{display:flex;flex-wrap:wrap;gap:8px;align-items:center}
input,select,textarea{font:inherit;padding:8px;border:1px solid var(--line);border-radius:8px;background:#fff;width:100%}
.filters input[type=search]{flex:1;min-width:180px;width:auto}.filters select{width:auto}
.filters label{white-space:nowrap}.filters input[type=checkbox],label input[type=checkbox]{width:auto}
.grid{display:grid;grid-template-columns:1fr 1fr;gap:10px 14px}
.grid label{display:flex;flex-direction:column;font-size:.85rem;color:var(--muted);gap:3px}
.grid .wide{grid-column:1/-1}
.quote{white-space:pre-wrap;border-left:4px solid var(--accent2)}
.stagebar{display:flex;flex-wrap:wrap;gap:4px;margin:10px 0}
.stagebar span{font-size:.75rem;padding:3px 8px;border-radius:8px;background:#fff;border:1px solid var(--line);color:var(--muted)}
.stagebar span.done{background:#efe4d8;color:var(--accent)}.stagebar span.cur{background:var(--accent);color:#fff}
.note{border-top:1px solid var(--line);padding:8px 0;white-space:pre-wrap}
.danger summary{cursor:pointer;color:var(--red)}
.danger form{display:flex;gap:8px;margin-top:8px}
@media (max-width:640px){.grid{grid-template-columns:1fr}.lead-row{flex-direction:column}.lead-row .st{text-align:left}main{padding:12px}}